All Systems Operational
Uptime over the past 90 days. View historical uptime.
United States data center ? Operational
90 days ago
99.82 % uptime
Today
European data center ? Operational
90 days ago
99.96 % uptime
Today
Australian Data center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
The top of rack switches upgrade Apr 24, 04:00-10:00 UTC
In the interest of continuous improvement, Softlayer making a change to the infrastructure we use to improve reliability and ensure the highest level of security. The top of rack switches are having In-Service Software Upgrades (ISSU) performed to bring them up to the latest code recommended by the manufacturer for these roles.
At the time of the upgrade, services will experience a series of outages of up to 10 minutes when the A switch for each network is reloaded.
Posted on Apr 11, 14:22 UTC
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Internal Server Error for some of the accounts
Resolved - This incident has been resolved.
Apr 12, 10:47 UTC
Identified - Users can face temporary issues while accessing an account
Apr 12, 10:10 UTC
Apr 11, 2019
The top of rack switches upgrade
Completed - The scheduled maintenance has been completed.
Apr 11, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:00 UTC
Scheduled - In the interest of continuous improvement, Softlayer making a change to the infrastructure we use to improve reliability and ensure the highest level of security. The top of rack switches are having In-Service Software Upgrades (ISSU) performed to bring them up to the latest code recommended by the manufacturer for these roles.
Apr 10, 12:53 UTC
The top of rack switches upgrade
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 UTC
Scheduled - In the interest of continuous improvement, Softlayer is making a change to the infrastructure we use to improve reliability and ensure the highest level of security. The top of rack switches are having In-Service Software Upgrades (ISSU) performed to bring them up to the latest code recommended by the manufacturer for these roles.
Apr 10, 12:58 UTC
Apr 10, 2019
Internal Server Error for some of the accounts in the US data center
Resolved - This incident has been resolved.
Apr 10, 23:47 UTC
Update - We are continuing to investigate this issue.
Apr 10, 22:54 UTC
Investigating - 502 Server Error for some of the accounts in the US data center
Apr 10, 22:34 UTC
Unplanned maintenance
Resolved - This incident has been resolved.
Apr 10, 10:27 UTC
Update - We are continuing to monitor for any further issues.
Apr 10, 08:29 UTC
Monitoring - Urgent maintenance is performed to ensure the highest level of security. All services are expected to be up and running by 10:00 UTC
Apr 10, 08:29 UTC
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.

← Incident History Powered by Statuspage