Email notifications are delivered with a delay
Investigating - The issue is ongoing.
Jun 01, 2023 - 12:55 UTC
Uptime over the past 90 days. View historical uptime.
Dallas data center ? Operational
90 days ago
99.67 % uptime
Today
Amsterdam data center ? Operational
90 days ago
99.98 % uptime
Today
Sydney data center ? Operational
90 days ago
99.98 % uptime
Today
Portland data center ? Operational
90 days ago
99.93 % uptime
Today
Dublin data center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ubuntu update on one of the clusters Jun 7, 2023 09:00-12:00 UTC
The infrastructure team will update Ubuntu on one of the clusters in the Portland data canter. Only a small subset of the customers will be affected. A downtime is expected during the maintenance window.
Posted on Jun 05, 2023 - 10:11 UTC
Planned maintenance in DALPAID datacenter Jun 13, 2023 07:00-10:00 UTC
During the maintenance window our Infrastructure team will move accounts. Downtime is expected.
Posted on Jun 05, 2023 - 13:36 UTC
Past Incidents
Jun 6, 2023
Planned maintenance in Portland datacenter
Completed - The scheduled maintenance has been completed.
Jun 6, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 UTC
Scheduled - During the maintenance window the DevOps team will update cluster's configuration. The downtime during the maintenance window is expected.
May 29, 16:15 UTC
Jun 5, 2023
Planned maintenance in Portland datacenter
Completed - The scheduled maintenance has been completed.
Jun 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 UTC
Scheduled - During the maintenance window the DevOps team will update cluster's configuration. The downtime during the maintenance window is expected.
May 29, 16:14 UTC
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

Unresolved incident: Email notifications are delivered with a delay.

May 31, 2023
Email notifications are delivered with a delay
Resolved - This incident has been resolved.
May 31, 13:37 UTC
Update - We are continuing to investigate this issue.
May 31, 13:37 UTC
Investigating - We are currently investigating this issue.
May 31, 13:14 UTC
Planned maintenance to update infrastructure services
Completed - The scheduled maintenance has been completed.
May 31, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 30, 11:44 UTC
May 30, 2023
Reconfiguration of one of the servers
Completed - The scheduled maintenance has been completed.
May 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled - One of the servers uw2-us2-app1 will be reconfigured. Only a small subset of customer from Portland data center is affected. A short downtime is expected during the maintenance window.
May 29, 21:05 UTC
May 29, 2023
Intermittent issue with file storage
Resolved - This incident has been resolved.
May 29, 09:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 17:07 UTC
Identified - Ongoing issue with Storage Gateway in Portland data center. Impact:
- the mashups are not always loaded
- email notifications that use email templates are delivered with a delay (mention, forgot password, user invite, process notifications)

The following areas are NOT affected:
- emails from Follow and Notification Center
- attachments
May 25, 09:24 UTC
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
May 25, 2023
May 24, 2023
Email notifications are delivered with a delay
Resolved - This incident has been resolved.
May 24, 11:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 11:05 UTC
Investigating - There is a delay in the delivery of email notifications in the Portland data center. The investigation is in progress.
May 24, 08:31 UTC
May 23, 2023

No incidents reported.

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