Issues with the access to the accounts hosted on the cluster

Incident Report for Targetprocess

Resolved

The functionality of the service has been restored.

Posted Feb 16, 2024 - 00:33 UTC

Update

Efforts are currently underway to identify a solution.
Every available resource has been directed towards addressing this issue.

Posted Feb 15, 2024 - 23:19 UTC

Update

We are actively working on finding a fix that will resolve the major incident.
All the resources have been allocated to the resolution of this issue.

Posted Feb 15, 2024 - 22:00 UTC

Update

We are actively working on a fix for the ongoing issue.

Posted Feb 15, 2024 - 20:51 UTC

Update

We keep investigating the incident with urgency. The investigation is ongoing.

Posted Feb 15, 2024 - 19:45 UTC

Update

We are urgently looking into the issue. The investigation is still in progress.

Posted Feb 15, 2024 - 18:55 UTC

Update

We are continuing to investigate this issue.

Posted Feb 15, 2024 - 17:57 UTC

Investigating

We are currently investigating this issue.

Posted Feb 15, 2024 - 17:21 UTC

This incident affected: Portland data center (US2 cluster).