Issue with accessing account on EU,US,AMU Datacenter

Incident Report for Targetprocess

Resolved

We have resolved the issue with Targetprocess, and the services have been restored.
Posted Mar 04, 2022 - 21:16 UTC

Update

We are experiencing a disruption in service from a third-party service provider. This issue is being worked on urgently by both the third party and Apptio. Resolution of this issue is our top priority.
Posted Mar 04, 2022 - 19:15 UTC

Update

DevOps team is actively working to resume service
Posted Mar 04, 2022 - 13:54 UTC

Update

We are continuing to work on the fix of the issue.
Posted Mar 04, 2022 - 11:00 UTC

Update

DevOps team is actively working on restoring access.
Posted Mar 04, 2022 - 09:22 UTC

Identified

The root cause of the issue is identified. DevOps team is working on bringing back the application
Posted Mar 04, 2022 - 06:32 UTC

Update

We are continuing to investigate this issue.
Posted Mar 04, 2022 - 06:00 UTC

Investigating

All clusters are down at the moment. DevOPs are working on it
Posted Mar 04, 2022 - 05:06 UTC
This incident affected: Sydney data center (APAC cluster).