Automation rules are not getting triggered in US2 cluster for some accounts

Incident Report for Targetprocess

Resolved

This incident has been resolved.
Posted Sep 16, 2026 - 17:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2026 - 16:51 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2026 - 14:49 UTC

Investigating

The Automation rules are not getting triggered for accounts hosted in US2 cluster for some accounts. We are investigating the issue.
Posted Sep 16, 2026 - 14:24 UTC
This incident affected: Americas (US3 cluster).
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